We grade incidents into the following categories: An urgent response will be required where it is assessed that there is a heightened risk associated with the incident. Police are setting up road blocks on the streets to enforce social isolation. If you need to report a crime or anything suspicious, get in touch with them: via the website merseyside.police.uk; on social media – Merseyside Police CC (Facebook) or @MerPolCC (Twitter) or call 101. Silent Solutions is a system whereby you can make a silent 999 call. Quickly exit this site by pressing the Escape key Resource incidents with the appropriate resources. 'Ask for ANI' has been created to help victims of domestic abuse ask for help from the safety of their local pharmacy. You do not have to be a relative of the child you are concerned about. I'm fine with cookies Merseyside Police. Although there are some more affluent areas, Merseyside has a high level of poverty. We will prosecute persons who intentionally misuse the communications systems. This is called a ‘subject access request’. During this period we are also looking for ex police officers or police staff to come back and volunteer and there are many volunteer police support roles available. Public advised to avoid approaching 17-year-old Trene Colcozy-Rogers. We need as much information as possible. To call a police force in a county other than the one in which you are located, dial 101 and listen to the full message which will state: “Thank you for calling 101. This leaflet contains crime prevention advice on: domestic abuse, online safety for children and, fraud and cyber-scams. All Rights Reserved, An urgent response will be required where it is assessed that there is a heightened risk associated with the incident.  This is so that officers are aware of the circumstances and of any risks to ensure the safety of the public and officers. At times they may ring you back to gain further information before the. Where attendance is not deemed necessary, we will deal with some calls over the phone. “Merseyside Police fully supports the Ask for ANI scheme, and our staff are fully briefed and will respond to any calls received. The call taker will ask you the location of the emergency and what the emergency is. This is also a 24 hour service. A routine response is required when the call taker assesses that the needs of the caller can be met by use of the ‘Diary Appointment System’ under the following circumstances: We do unfortunately receive hoax and nuisance calls. The non-emergency number is 101. Leave this site.  Doing this puts lives at risk by preventing us from answering genuine emergency calls. Merseyside police ask for help to find teenager over stabbing. Transfer the incident to a controller to resource, if a policing resource is to be deployed. She became a police officer in 1993 in Merseyside and undertook roles including response and neighbourhood policing and uniform operations. You have the right to ask for a copy of records the police have about you.  We are connecting you to [County of origin] Police, if you require a different Police force please press hash (#)”. When you contact us to report an incident, we will ask you: Take your time to answer the questions as correctly and as clearly as possible. Police line. We use cookies on this site to give you a better, more personalised experience. I had a fantastic time working within the community and also with my colleagues. Coronavirus (Covid-19): Please only call 999 if it is an emergency. This number is a 24 hour service and you should only use it in situations where there is: When you ring 999, the BT operator will ask you which emergency service you need and the number you are calling from. Transfer you to a call taker who may create an incident. What opinions on Merseyside as a force? Ask the Police. Assign a diary appointment or arrange a call back from a police officer.  This will enable us to deal with genuine emergencies. Guiding criteria for grading any incident as a Priority response is as follows: Such incidents require a prompt response but do not usually necessitate the use of emergency sound and light equipment. Merseyside Police provides policing services to the metropolitan area of Merseyside. Broadly speaking Data Protection relates to information about people. Transfer you to the department or extension number you need. This process may take time but it is important to get the correct information from you to make sure we resource your call appropriately. Police.ukFor more information about the 101 number visit:www.police.uk/contact/101, How you can make an emergency call if you are unable to speak, Copyright © 2021 Lincolnshire Constabulary. I joined Merseyside Police in 1974 and retired in 2005. They will then take your details. Ask the Police. If you ring Lincolnshire Police between 0800-2200, a switchboard operator will answer the call.  Outside of these hours, a call taker will answer it. Posted by. I joined Merseyside Police in 1974 and retired in 2005. There may come a time when you need to call 999 but talking may put you or others in more danger. I would recommend a career in the Merseyside Police. I' today - a new #domesticabuse codeword scheme that enables victims to ask for help from the safety of their local community pharmacy & Boots UK ‘Ask for ANI’ has been created to help victims get emergency support in a safe and discreet way by using the codeword ‘ANI’ (Assistance Needed Immediately) in … First-hand knowledge, industry best practices and practical crime prevention advice from officers and specialist teams all across the police. All enquiries should be directed to DriveTech on telephone number 0344 264 6323 or for further contact details please visit their website at www.drivetech.co.uk. Carry out necessary intelligence checks on police databases to support that deployment. As of September 2017 the service has 3,484 police officers, 1,619 police staff, 253 police community support officers, 155 designated officers and 208 special constables. Call takers will advise you to contact the non-emergency number (101) if your call isn’t an emergency. You can also call 101 quoting incident reference 20000630525 or contact the independent charity Crimestoppers anonymously, on 0800 555 111 or via their online form at: https://crowd.in/m390Fp. share. It will qualify as an emergency, Use, or immediate threat of use, of violence, The crime is, or is likely to be serious and in progress, An offender has just been disturbed at the scene, An offender has been detained and poses, or is likely to pose a risk to other people, It involves or is likely to involve serious personal injury, The road is blocked or there is a dangerous or excessive build-up of traffic, The circumstances are such that a police call taker has strong and objective reasons for believing that the incident should be classified as an emergency, the call handler will immediately refer the incident to a supervisor or FCR Inspector for assessment, An emergency contact will require immediate response in line with specific attendance policies, for example where a critical register marker dictates an urgent response, Any incident where a Police response is required but an Urgent or Priority response is not necessary, The response time is not critical in apprehending offenders, A more proportionate, better quality and more victim focussed response can be taken if it is dealt with by a pre-arranged appointment with an, Sign up to Nextdoor neighbourhood community messaging, use, or immediate threat of use, of violenceÂ, an offender that has just been disturbed at the scene Â, a need for immediate police attendance such as when a crime is about to be committed. 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