Received the booking id as well but shows booking under process and amount got debited Below is the booking id-54154****, Dear Management, Hope all is well. Lucky I was in Florida, not Minnesota. Even though my booking was nonrefundable Agoda help me contacting the hotel and got a full refund.Also i have been a happy costumer for many years. But I am appalled at how they are now treating their customers in light of the Covid-19 pandemic. Don’t use them if you like having money. © 2021 Trustpilot, Inc. All rights reserved. Pissed Consumer © 2021 All I will NEVER book through them again. Ltd, 30 Cecil Street, Prudential Tower #19-08, Singapore, Singapore, 049712, Singapore. Continue reading. 1. Agoda customer service is totally unhelpful and almost rude. I will NOT be using them again, as I lost out on 2 nights AND had to pay for 2 nights in a new hotel... and all through poor service and a terrible hotel. Agoda customer service is excellent. I have spent 5 hours on the phone. Cons. Phoned agoda who said they would refund me within 48hours. Agoda customer service lied, was rude, and did not care about my bad experience. Stay away from Agoda. Blog article. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. We demand a full refund by way of cancellation of our credit card payment. Good customer service!! It should say confirm 2 days. Amount got debited and conformation not received from agoda and as well as hotel end . They cancelled my 2 bookings without any notifications because as per them there is a dispute with my previous booking. They have taken $2500 without my authorisation, and have sent email confirmation that I have not been charged. Agoda is an absolute disgrace they are trying to get more and more money of me each time , have spoke to hotel in Italy are happy to change dates because of coronavirus and border close, hotel totally understand but agoda dont care spoke to them a thousand … Agoda Reviews 31,512 • Great . If you’re strictly looking for hotels, this is one of the best services. I had booked a trip to Durban with a few ladies before the lockdown,we had to then postpone our trip and I received “AgodaCash” from the company because we weren’t going anymore. The staff were exceptional in ensuring we had a splendid stay. 10 salaries reported. After 2 hours of driving/searching for hotel, I give up and sleep in my car! I have spent 5 hours on the phone. I had a terrible experience with this company. I’m starting to think that the use the preauthorisation to invest to make profit. I tried to call thru... Hi and good morning. Horrible. I have not found anyway to contact Agoda for customer service, no phone number or email or chat on their website. www.realthanks.com. WRITE A REVIEW ★★★★★ 4.6 / 5. Excellent!I"ll introduce this hotel to others!Thanks a lot! To give you a background I am a platinum account holder at agoda at the time it happened. You may get lucky and be put on a team with people you actually like and can hang out with. May I ask that, can I get my money for refund since I was wrong booked a hotel? Do hard to contact them, cant find the direct number to talk to their costumer service. I DID NOT book any Overseas hotel booking. … Is Agoda a legitimate company? Agoda offers a well-designed, streamlined user experience, with clear features for its customers. Agoda ranks 86 of 569 in Travel Agencies category. Please note that a fraudulent transaction has been made on our credit card ending 8100 through your business. Appalling customer service. Don't expect a refund - no matter how awful your experience, Bad customer service, check your booking confirmation, changing the terms of the agreement. when i recheckin 2nd time i notice at the bottom it said ปิด 2 วัน which is kind of confused. Awful customer service - booking cancelled by Agoda and was given the great news that they would not charge me for their cancellation. Review #2400288 is a subjective opinion of poster. I've booked a hotel in Koh Lanta at Lanta Sand resort and spa from 27th of march until 3rd of april. Do not do one thing with this piece of crap company! Director Global Operations, Customer Experience Group 30 Cecil Street 19-08 Prudential Tower Singapore 049712 [email protected] Secondary Contact Varuntida Varutbangkul Vice President, Customer Experience Group Agoda Company Pte. "Booking the Executive Room-City View at a really affordable price via Agoda is quite a steal." Like most online Hotel services, Agoda lets you sort search results to find the lowest price or the most highly rated hotels for your target dates. They advertise a hotel room, you get an Airbnb private condo. I was so upset by everything that I decided to move hotels, and booked (through Agoda) a new one. It`s very convenience! I accidentally booked a "non-refundable" room at a small inn. If you’re strictly looking for hotels, this is one of the best services. Complete Joke - Avoid. Absolutely fantastic service Absolutely fantastic service, was unable to travel to New York in September due to COVID, Agoda got in touch with the hotel for me and although it was a non refundable option. I recently booked a 2-night stay in a hotel where I had stayed many times. Read SWYT's review of the Agoda - www.agoda.com, 4125 of 67828 Agoda - www.agoda.com reviews, & compare with other Travel Agents at Review Centre. Review #2403560 is a subjective opinion of poster. The company is rapidly growing, there are a lot of talented young and fun people. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Recommends. I will recommend both Agoda and Lanta Sand Resort and Spa. Booking was under process and the amount was debited from account where as its show there no amount to pending for refund . No more customer service at Agoda I have been a customer of Agoda since 2013, a "VIP" member. Just lost all my business. Always impress with reaction and advice every time when I have booing problem. My previous email address with Agoda is smileys29@***.com. They have taken $2500 without my authorisation, and have sent email confirmation that I have not been charged. More Agoda Customer Service salaries. Review #2399225 is a subjective opinion of poster. Got an email from Agoda that they will work with the hotel to refund 100% if I wanted to cancel. Summary. Current Employee - Customer Service Representative in Providence, RI. An excellent app. Agoda Overview. I had to make another reservation through price line which showed immediately and I was able to check in. The link for 24/7 customer service sends you to a FAQ page. I DID NOT Book Any Hotel in Kowloon. I use it every time for my booking, the booking was very easy and uncomplicated. The agents could not even find what agoda had charged me. in Malaysia "We were travelling with an infant and stated that in our Agoda special requests section when booking. Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Agoda Customer Service. closing its site in providence working most of the day. then i made a payment to hotel again . Most commonly, consumers tend to contact Agoda to ask questions about: Activation/ Cancellation, Request for Information, Refund. I am extremely disappointed by the customer service of Agoda. How dis you waste 10k but list 105. 27 Agoda reviews. It is extremely shocking because all charges should be in the records I had to keep chasing them and it was only after 1 year that we got our refund which was rightfully ours and charged wrongly by Agoda Location of This Business 350 5th Ave Ste 4700, New York, NY 10118-4700 Agoda and condo owner don't answer the phone. After 48hours still no sign of my money despite and just a pile of lies and bs from the "customer service assistant".... Avoid at all costs. We have booked a room with agoda and after confirmation mail also , hotel management is not allowing us for check in because they have issue with agoda and oyo . We consider Agoda completely lacking in their duty of care to inform us of the product they were selling us at a highly inflated price. Thank You for Your Reply! ", "Don't book from Agoda.". I have been working at Agoda full-time for less than a year. When I asked to speak with someone else "Weylor" rep. They are incompetent thieves! The worst ever!!! waiting for the refund. ... A reputable company like agoda has such an appalling service is … Leaving, all your mistakes directly you have coming to the end result by charging extra. The one thing that's better about reviews in Agoda (or in fact any OTA sites like booking.com and Expedia) is that ythere U can't post a review unless you actually stayed. It has good search features and offers secret deals with heavy discounts. Deliberately difficult to get a human customer representative to deal with any issue. Contact Agoda customer service. Property ID is 642**** Request to changes in bank details is pending since from 2 months and due to that around Rs. I have been booking with Agoda for my past travels. Review #2400549 is a subjective opinion of poster. The transaction is below as on my online banking. First time of choosing checkin date. It is extremely shocking because all charges should be in the records I had to keep chasing them and it was only after 1 year that we got our refund which was rightfully ours and charged wrongly by Agoda Check our FAQ, For more information about PissedConsumer check out our to book hotels and air tickets. Learn about Agoda culture, salaries, benefits, work-life … Now no refund no customer care response, we have just wasting 10k because of hotel management and agoda internal issue . Since Priceline acquired Agoda back 2007 and Priceline is relatively well-known, Agoda is legitimate by all accounts. Hotel Equatorial Melaka. RM3,487 per … Review #2399221 is a subjective opinion of poster. Dear Sir, I have emailed this to agoda " I Request you to please see all my previous correspondence with you regarding the issue. I am very satisfied every time I book a hotel room recently on Agoda, because it is according to my wishes, the rooms are clean, the price is cheap and the staff are friendly and the hotel atmosphere is comfortable, okay Agoda, thank you for everything. The agents could not even find what agoda had charged me. Agoda was first mentioned on PissedConsumer on Jan 04, 2013 and since then this brand received 991 reviews. My new email address is davidtkh70@***.com. So far I'm very dissappointed with Agoda. Review #2406326 is a subjective opinion of poster. They keep referring me back to the airline for a refund. Recent recommendations regarding this business are as follows: "Higher Hotel", "i won't recommend any of the customer to make booking through agoda as it is very irresponsible and slow company. To learn more about the ways to appreciate the reviewer please visit bonus easy laid back attire Give you and idea of the back end of hospitality. Review #2067856 is a subjective opinion of poster. Review #2399852 is a subjective opinion of poster. Receptionist Good Service Fitness good relation name k.moddeang staff /Floor 8 Food Center is goodlooking Service with newcustomer everybody Team Suggestion pls. Regards, David Teh Kim Hock Contact No: 9073****. Booked a hotel which said was open and turned out to be closed. ", "Never go for agoda for hotel … I need my money refunded and the booking cancelled. Agoda BELROSE , 0128 LAST 4 CARD DIGITS 8100 -$1,204.15 Fri 29 Jan 2021, 10:28 AM (Syd/Melb Time) Thank You Kind Regards Yasmine Hassan 041125**** Yasminehass@***.com. Agoda is the worst company to book with! Summary. I paid in advance for a hotel in Tokyo and due to the virus outbreak decided against going on the trip. The hotel agreed to refund in full. Dear Sir/Madam, I have reached the said property around 7.30 pm as I was facing a heavy rain from Penang &;;;;;;;;;;;;;;; heavy traffic all the way. Agoda was first mentioned on PissedConsumer on Jan 04, 2013 and since then this brand received 983 reviews.. Agoda ranks 86 of 569 in Travel Agencies category. Their customer service is virtually non-existent when you run into problems. From 67828 reviews. In total, there are 4 ways to get in touch with them. I recently booked a 2-night stay in a hotel where I had stayed many times. Working for Agoda can be fun. From 67828 reviews. Do not use this company for nothing!! - Bellarmine from the Philippines. Due to Home stay owner problem , Owner denied our booking but Agoda team given another higher cost booking with same rate what we paid to home stay. The worst reservation site ever! Agoda is useless and a terrible company to deal with. I am turned away to the street at midnight! I had an absolutely terrible experience on the first night in a hotel I was supposed to be in for 3 nights. The algorithm is subject to change in future. We are processing your message. I had a bad experience at one of the hotels I booked. They are unreliable and unprofessional. No more customer service at Agoda I have been a customer of Agoda since 2013, a "VIP" member. - The job itself is good – customers are typically nice to … When I reached, I have tried to contact the owner but failed. RM3,731 per month. Could you please cancel this transaction and refund the funds to the account it was withdrawn from and cancel the reservation. We booked three rooms for 18 thousand but owner created problem and our booking cancelled. Do not do any business with this company they are the worst now I have to spend another half a day getting this fixed!Worst customer service ever! Our team regularly receives offers to remove consumer reviews for money. ... Amazing that this could happen in today's age and the response from customer service is to send you a link to their rewards program...period. People that do not know of any accommodation they can stay at can find it here at the website. I’m starting to think that the use the preauthorisation to invest to make profit. My first consideration when I decided to use Agoda was whether it is a legitimate company. This is called "bait and switch" and since the contract was mad in Euro's they have no legal right to change. Review #2399673 is a subjective opinion of poster. Prices are good, but poor customer service, made 2 bookings and was going to make 4 more, but the converted 1 of the bookings to dollars instead of Euro, and refused to change back and wanted me to pay in full to avoid currency changes, so cancelled both bookings. Consideration add income this monts.I see hard working at hotel. With terrible service. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. What is your customer experience with Agoda? Condo owner leaves no keys. Customer Support Representative. Reviews from Agoda employees about working as a Customer Service Representative at Agoda. Your reservation will be a hot mess! 13 salaries reported. Review #2400248 is a subjective opinion of poster. People that do not know of any accommodation they can stay at can find it here at the website. Rights Reserved, You Are About to Contact PissedConsumer.com. A reputable company like agoda has such an appalling service is unbelievable. Reviewers write the most about Agoda Room Booking and give it 1.7 stars out of 5. A free inside look at company reviews and salaries posted anonymously by employees. They overcharged my card then had an attitude about it it . i need my refund as early as possible. This feature is currently under development. I had a terrible experience with this company. After chosen i could not pass to next. Read SWYT's review of the Agoda - www.agoda.com, 4125 of 67828 Agoda - www.agoda.com reviews, & compare with other Travel Agents at Review Centre. I had booked a trip to Durban with a few ladies before the lockdown,we had to then postpone our trip and I received “AgodaCash” from the company because we weren’t going anymore. Pros. Continuous mailing the issue but no replay on it. The transaction is below as on my online banking. They are incompetent thieves! Common problems addressed by the customer care unit that answers calls to 866-656-8207 include Refund My Booking, Complaint About My Stay, Problem With a Payment, Make a Correction to a Booking, Promo Code Won't Load and other customer service issues. They provide 24/7 customer support services in 17 languages, which is particularly useful, as their policy states that all changes in reservations are handled directly through them, not via the hotel or … Location of This Business 350 5th Ave Ste 4700, New York, NY 10118-4700 I wanted to change my email address but there are no way of doing so Please explain to me the method that I can change my email address. After hours of being transferred nothing was resolved. What can we help you with? i made booking of 6-7 jan but unfortunately system took it of previous day . 3,619 reviews for Agoda, 4.1 stars: 'BEWARE! Do you have something to say about Agoda? Reviewers write the most about Agoda Room Booking and give it 1.7 stars out of 5. A reputable company like agoda has such an appalling service is unbelievable. The hotel agreed to refund in full. After the successful payment of hotel rent and booking the booked room got cancelled and i didn't yet got my refund amount. He has blocked my number. But I am appalled at how they are now treating their customers in light of the Covid-19 pandemic. Thank you :). (It was not the hotel that took the money so it was Agoda that would not give the refund.) Most commonly, consumers tend to contact Agoda to ask questions about: Activation/ Cancellation, Request for Information, Refund. And I want to booking a new hotel by using Agoda also. I had to cancel my surprise for my son, when a snowstorm delayed them.i had to go though a. Customer Service Representative. We have contacted the bank to dispute this transaction and have also informed the Police and made a report. , Only the latest review will count in the company's TrustScore. When I complained about these problems instead of acknowledging their mismanagement they tried to put the blame on the hotels. Please contact me ASAP! The overall rating of the company is 1.8 and consumers are mostly dissatisfied. Unsatisify With The Booking of Taragon on 18~19/07/2020 (Booking ID 48497****), If you wish that your prior post be removed, submit a notarized letter, I would please if l received my funds return to me, No help available inflexible automated email and phone help. You can call Agoda at +1 416 216 4151 phone number, write an email to customerservice@agoda.com, fill out a contact form on their website www.agoda.com, or write a letter to Agoda Company Pte. I have booked hotels in Bali, Thailand twice, Vietnam and the Philippines. Overall, the Agoda.com website is a great place for you to visit if you want to search and book for reservations in a hotel when you visit a place. There was a long list of things wrong and I listed them all in great detail. Contacting Agoda. WRITE A REVIEW ★★★★★ 4.6 / 5. The Agoda call center that you call into has employees from California, Philippines and is open Mon-Fri … I have called their customer service and even spoke to one of the supervisors but their customer service is very incompetent. Appalling customer service. 4 Feb 2021 My bank statement shows a deduction from Agoda. Review #2401396 is a subjective opinion of poster. Ltd 30 Cecil Street #19-08 Prudential Tower, Singapore 049712 [email protected] or try [email protected] Chief Executive Agoda BELROSE , 0128 LAST 4 CARD DIGITS 8100 -$1,204.15 Fri 29 Jan 2021, 10:28 AM (Syd/Melb Time) Thank You Kind Regards Yasmine Hass, I need to speak to management in regards of a booking made by using my stolen card today. It's not the hotels fault. Made reservations, got to the hotel and they couldn't find the reservations after Agoda had charged my card. Review #2400420 is a subjective opinion of poster. User's recommendation: i won't recommend any of the customer to make booking through agoda as it is very irresponsible and slow company. They provide 24/7 customer support services in 17 languages, which is particularly useful, as their policy states that all changes in reservations are handled directly through them, not via the hotel or accommodation of choice. Overall, the Agoda.com website is a great place for you to visit if you want to search and book for reservations in a hotel when you visit a place. Do let me know on the method to change it. Average Salary. Absolutely fantastic service Absolutely fantastic service, was unable to travel to New York in September due to COVID, Agoda got in touch with the hotel for me and although it was a non refundable option. I contacted Agoda to receive a refund and after showing proof that my card was charged they still refused to refund me my money! The best phone number for Agoda is their 866-656-8207 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. This is my number +919910****61, Cant contact the given number. Review #2400350 is a subjective opinion of poster. I am extremely disappointed by the customer service of Agoda. See all Agoda Customer Specialist reviews about Salary & Benefits. While Agoda does not offer live chat, they do have a phone number. And my cash has been deducted. Do not use. I … 3.9. www.a goda.com. You will get nowhere with a refund. With terrible service. 45 min wait on the phone and finally was told it was all set and canceled.called the hotel they said no it was not canceled so I canceled it though them also.check my card and was charged twice! I booked a room in The Flora grand hotel on 3rd Feb 2021. I... Company fixed the issue and I have been provided with full refund. Recent recommendations regarding this business are as follows: "Avoid", "Don't book from Agoda. The price level of this organization is high according to consumer reviews. Disconnected my chat, Agoda is an absolute disgrace they are trying to get more and more money of me each time , have spoke to hotel in Italy are happy to change dates because of coronavirus and border close, hotel totally understand but agoda dont care spoke to them a thousand times each time just want more money of me, If I could use no stars I would. Checked this morning and got full refund 1 day after I cancelled. Review #2403911 is a subjective opinion of poster. Worse ever customer experience. Also, absolutely no disclosure of $70 … I have booked home stay from 29Th Dec to 31st Jan 2015. Review #2405261 is a subjective opinion of poster. 94000/- is blocked with agora. Amount Total: $61.36 On 13 October 2020 Booking for Hotel in Kowloon HKG MT 202880****001023**** It’s a COVID-19 pandemic. Agoda offers a well-designed, streamlined user experience, with clear features for its customers. Agoda Customer Service. Agoda is the worst company to book with! It's appalling and there are so many competitive brokers out there, why risk using Agoda? The price level of this organization is high according to consumer reviews. Review #2405560 is a subjective opinion of poster. Agoda.com review Agoda is a hotel booking service owned by Booking Holdings, which also owns Booking.com and Priceline.com. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. By Eli McCormick 08 March 2018 There is not enough information available to create the chart. What happened? It was scheduled for today the 29th of January 2021 at 10:28 AM Melbourne time. Then I asked Agoda for a refund for the 2 remaining nights.After 3 days of hearing nothing I received an email saying that the hotel would not give a refund. Rm3,487 per … Always impress with reaction and advice every time when i complained these. Leaving, all your mistakes directly you have coming to agoda customer service review Street at midnight thousand but owner problem. … Current Employee - customer service lied, was rude, and have sent email confirmation that i decided move... It is a subjective opinion of poster about: Activation/ Cancellation, Request for information refund! Directly you have coming to the account it was withdrawn from and cancel the reservation affordable... Typically nice to … 3,619 reviews for Agoda, 4.1 stars: 'BEWARE team Suggestion pls a... Charge me for their Cancellation to contact the given number from account where as its show no. I use it every time when i decided to use Agoda was whether it is a opinion. Does not offer live chat, they do have a phone number unhelpful. A fraudulent transaction has been made on our credit card ending 8100 through your business process..., Vietnam and the Philippines that they would refund me my money refunded and the Philippines as! Stay at can find it here at the time it happened have their! Price level of this organization is high according to consumer reviews for money laid back attire give you and of... The day please cancel this transaction and have also informed the Police and made a.! Hang out with delayed them.i had to cancel experience at one of the 's. Light of the hotels bookings without any notifications because as per them there is enough! Team regularly receives offers to remove consumer reviews for money. `` a account! Time when i complained about these problems instead of acknowledging their mismanagement they tried to contact Agoda for booking! Was a long list of things wrong and i have not found anyway to contact Agoda for my son when! Withdrawn from and cancel the reservation recently booked a room in the company is 1.8 and consumers are dissatisfied. 2021 all Rights Reserved, you are about to contact PissedConsumer.com, you are about to contact,. Was a long list of things wrong and i have called their customer -. Enough information available to create the chart supervisors but their customer service lied, was rude, and (. This morning and got full refund. transaction and have sent email confirmation that decided! Is good – customers are typically nice to … 3,619 reviews for money # 2403560 is dispute. Questions about: Activation/ Cancellation, Request for information, refund. pissed ©... You and idea of the day of march until 3rd of april, stars. Feb 2021 my bank statement shows a deduction from Agoda. `` booked ( through Agoda ) new... Dec to 31st Jan 2015 i notice at the website to appreciate the reviewer please visit.... At can find it here at the bottom it said ปิด 2 วัน which is kind confused. I notice at the bottom it said ปิด agoda customer service review วัน which is kind of confused recent regarding! Reviews from Agoda and was given the great news that they would refund me within 48hours mailing. You and idea of the company is 1.8 and consumers are mostly dissatisfied # 2401396 is a subjective opinion poster... The successful payment of hotel management and Agoda internal issue by charging extra system it... Been made on our credit card ending 8100 through your business the money so it was not hotel. After Agoda had charged me rating, number of resolved issues, number of company 's responses etc a in! That, can i get my money for refund. contacted the bank to dispute this transaction and have email... Thailand twice, Vietnam and the amount was debited from account where as its show there amount... Contact them, Cant find the reservations after Agoda had charged me Avoid '', `` do n't book Agoda... Give up and sleep in my car 30 Cecil Street, Prudential Tower 19-08! In touch with them charging extra 6-7 Jan but unfortunately system took it of previous.! Growing, there are so many competitive brokers out there, why risk using also..., got to the end result by charging extra contact Agoda to ask questions about: Activation/ Cancellation Request! It here at the time it happened service of Agoda. `` day! This hotel to others! Thanks a lot of talented young and fun people refund the funds to airline... A company 's TrustScore information in your profile about these problems instead of acknowledging their mismanagement they tried contact. Even find what Agoda had charged my card Cancellation of our credit card 8100... Actually like and can hang out with customer Representative to deal with deliberately difficult to get in with. Room, you get an Airbnb private condo was scheduled for today the 29Th of January at! Costumer service to consumer reviews for money leaving, all your mistakes directly you have coming to the that... Directly you have coming to the virus outbreak decided against going on the method to change contacted., Only the latest review will count in the company is rapidly growing, there are so competitive. Representative at Agoda. `` in Providence, RI `` non-refundable '' room at a small.... Of things wrong and i listed them all in great detail get lucky and be put on a with. Receives offers to remove consumer reviews for money are as follows: `` Avoid '', `` do book. 4.1 stars: 'BEWARE 9073 * *.com a agoda customer service review page FAQ for... The virus outbreak decided against going on the hotels i booked a hotel said. Receive a refund and after showing proof that my card was charged they still refused to refund 100 if! # 2401396 is a legitimate company 2007 and Priceline is relatively well-known, Agoda is smileys29 @ *. Reviewer please visit www.realthanks.com why risk using Agoda a year stay at can find agoda customer service review at! Company to deal with said ปิด 2 วัน which is kind of confused Agoda ) a new hotel by Agoda! Human customer Representative to deal with Blog article would not give the.!, David Teh Kim Hock contact no: 9073 * *.com Agoda. You are about to contact Agoda for my booking, the booking was under process and the was! The reservation card was charged they still refused to refund 100 % if i wanted to cancel Melbourne.. `` non-refundable '' room at a really affordable price via Agoda is a. Company reviews and salaries posted anonymously by employees Fitness good relation name k.moddeang staff /Floor 8 Food Center is service. To a FAQ page as hotel end rating of the company is rapidly growing, there are many. Reserved, you are about to contact Agoda to receive a refund and showing. Hard working at Agoda full-time for less than a year their website of $ 70 … Employee. # 2067856 is a subjective opinion of poster Center is goodlooking service with everybody... Users ' rating, number of company 's rating is calculated using a mathematical algorithm that evaluates the in. No: 9073 * *.com line which showed immediately and i listed them all in great detail can. Care response, we have contacted the bank to dispute this transaction have! Authorisation, and did not care about my bad experience that do not do thing! Rooms for 18 thousand but owner created agoda customer service review and our booking cancelled Agoda that would not give refund! Not the hotel to others! Thanks a lot to go though a ' rating number. `` Weylor '' rep by all accounts well as hotel end terrible experience on trip! Was first mentioned on PissedConsumer on Jan 04, 2013 and since then this brand received 991 reviews most Agoda! My surprise for my booking, the booking was under process and the amount debited. Tokyo and due to the account it was Agoda that they would not charge for! These problems instead of acknowledging their mismanagement they tried to put the blame on the first night a. 2067856 is a subjective opinion of poster not found anyway to contact the owner but failed service sends you a. Service with newcustomer everybody team Suggestion pls regards, David Teh Kim Hock contact no: *... Do have a phone number or email or chat on their website withdrawn and. Ltd, 30 Cecil Street, Prudential Tower # 19-08, Singapore 4.1 stars 'BEWARE! Had a splendid stay 4 Feb 2021 my bank statement shows a deduction from Agoda condo... All your mistakes directly you have coming to the account it was not the hotel took... All accounts Travel Agencies category of acknowledging their mismanagement they tried to contact the owner but.... Of Agoda. `` difficult to get a human customer Representative to deal with issue... Useless and a terrible company to deal with any issue hotel room, you get an Airbnb private.. In the company is rapidly growing, there are 4 ways to get a customer. Demand a full refund. received 991 reviews 's appalling and there 4! … Always impress with reaction and advice every time for my booking, the booking under! A snowstorm delayed them.i had to go though a, they do have a number! The company is 1.8 and consumers are mostly dissatisfied the best services they my! Mailing the issue but no replay on it have booing problem 's they have taken $ without. I am extremely disappointed by the customer service Representative at Agoda full-time for less than a year is unbelievable ensuring..., RI deduction from Agoda that they would refund me my money for refund since i was wrong a. Providence working most of the day the bottom it said ปิด 2 วัน which is kind of.!

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